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375
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ranked #59,016 most helpful out of 571,544,897 reviews
★☆☆☆☆
It is an advertising billboard
UPDATE, December 2022: This device is now useless. Amazon recently turned my Echo into an advertising billboard. Full-screen ads are displayed, and it is impossible to remove the ads. The ads cannot be swiped away. I will be replacing my Echo with a different company's smart speaker device. In the meantime, I have turned my Echo to face the wall, so no one is forced to see its ads. PREVIOUS review: This is a terrific device except for one flaw that ruins it: A message displays at the bottom of the screen "Try Alexa ....." giving instructions on different ways to use the device. For example, this message is displaying on my Show right this moment: "Try Alexa, show movies with Emma Watson". There is NO WAY to turn off the constant display of these messages. When Googling about this, I see hundreds of customers have already complained to Amazon about this problem. But Amazon refuses to give customers a way to remove this instrusive screen display. Apparently Amazon thinks its customers are all 10-years old and need a constant on-screen display of instructions. This "Try Alex ...." is also a form of advertising, albeit advertising of Amazon's products. Until Amazon removes this display (or gives customers the choice of removing it), I strongly suggest buying a different company's product. Google sells similar products. So does Apple. Neither company treats its customers with such contempt. UPDATE: After submitting this review, I found a solution. I wrapped a piece of black electrical tape around the bottom of the screen, positioned to hide the "Alexa try ..." messages, but not hide anything else. The result looks great. Those annoying messages no longer ruin the photos (or anything else) on my screen. The only downside to this solution is it makes the screen slightly smaller. But it's better to have a smaller screen that looks decent than to have a larger screen completely ruined by those messages. I still recommend buying a different company's product. It is ridiculous that the only way to block those messages is to cover the screen with electrical tape.
December 2019 · Electronics · verified purchase
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