Bests & Worsts Reviews from Amazon

Sorry for the juvenile review title, but there's really no other way to put into words the frustration that I have experienced from trying to work with this stupid thing. The interface is cumbersome and largely unnecessary. I bought it because, at the time, it was just about the only reasonably-priced multi document feeding scanner I could find. I don't need this multi document feed for office work, like most people; I need it for animation. If you're at all familiar with the process of animation, it requires that MANY MANY MANY pictures be used, and I was looking forward to cutting down on my work time by having the scanner do most of my paper loading for me. Oh, foolish little me! Not only does the paper jam 60% of the time, but the scanner always wants to scan it into the stupid software that came bundled with the scanner. So even if I'm trying to scan an image directly into Adobe Photoshop, I first have to go through the "HP Gallery" or whatever, copy the picture, and bring it in that way. I set it so that it automatically scans into Photoshop, but when I turn off my computer, it forgets its new instructions and goes back to uploading everything in the HP Gallery. It eats up time, desktop space, and PATIENCE. Oh yes, and the TWAIN drivers that it supposedly comes with won't work on my Macintosh. Sure, it specifies that NOW, but back then when I was doing tireless research on the product, it didn't tell me that you can only get the drivers on a PC, so I basically wasted $500.00 on a piece of machinery that isn't compatible with my platform, my animation program, nor my sanity. HP wasn't much help; they advised me to download some free software from their site that would install the TWAIN drivers that I'd need to work with my animation program, even though the software was originally for a digital camera and not a scanner. "It should still work, even though it's not technically for that hardware," says the guy. Well, no, quite frankly. It does not, in fact, work. All that it does now is confuse my scanner for a digital camera and refuse to upload anything into Photoshop or any other program for some bizarre reason. In uploading the digital camera software, by the way, it completely wiped the existence of the scanning software that I already had on my computer so that I had to manually upload it again. I can't wait to sell this thing and get at least a portion of my money back. This thing is such a headache, please don't waste your time with it.