Bests & Worsts Reviews from Amazon

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ranked #132,271 most helpful out of 571,544,897 reviews
★☆☆☆☆
Broken At Launch - Cannot Accept Memory Cards (Updated - Ongoing Saga)
This system was ordered with eagerness and opened as soon as it arrived. It will not accept any memory cards. Continuous error messages. Tried with multiple cards, reformatted, nothing works. Nintendo support did some basic troubleshooting and told me it had to come in for repair. I cannot recommend anyone purchase this system at this point. I will update my review if and when they fix the issue. For now I am stuck waiting on a repair for a system I was unable to use. Full disclosure : I am a die-hard Nintendo fan and have owned every system including the Virtual Boy. I have Nintendo systems from the 90s that still work fine. Something is broken with the Switch lite software. UPDATE- 10/16/2019 : the repair has been with Nintendo for over 3 weeks now, and they can't seem to find it. It may be lost internally (they have admitted ownership of it as tracking confirms it was received). Now have to wait at least another week for an investigation. Had my system for minutes before it broke - now Nintendo looks like they will take over a month to 'fix' my issue. Will continue to post updates. UPDATE 10/21: They 'found' the system and it is 'in service' - they say I should get a tracking # within the next 5 days - so we are looking at a 5-6 week repair window. Will report back when the actual device is in-hand. UPDATE: 10/25. System is back in-hand. It threw a bunch of error messages when I fired it up but finally updated and now works. I sent in a 'new' system and received back one that had residue, fingerprints, and scuff marks on the case. Not happy. Nintendo offered me a 6-month window to return to fix the cosmetic case issues - I don't feel like waiting another month for a 'new' system, so I am going to see if an error message pops up in my use over the next few days. This process has been very painful and I can't suggest getting a Switch Lite given the experience I had. The system appears to be working and seems pretty neat - will update with impressions once I've clocked some time in it. UPDATE 2: 10/25: System is regularly, if not consistently, failing to recognize the memory card. Out of 5 power cycles, it did not recognize the card on 3 of them. System is going back to Nintendo for another round of repairs. I've asked them to replace the system since it came back with cosmetic blemishes in addition to it having the same problem. Will continue to update this review. Don't buy this system. UPDATE 3: 11/27: Nintendo replaced the system and it works fine. Loving the system so far. I understand that lemons happen - but Nintendo's TWO MONTH turnaround earned them that 1 star. The device, that now works, is very enjoyable. Happy to have a happy ending on this.
September 2019 · Video Games · verified purchase
the product in question
Nintendo Switch Lite - Blue with SanDisk 128GB microSDXC Card, Licensed for Nintendo Switch
4.8★ · 50,642 ratings, as of 2023
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