Bests & Worsts Reviews from Amazon

Within 48 hours of receiving my printer, and having printed less than 50 sheets, I received a B200 Error. There is nothing in the printed documentation that refers to this error and the on-line manual doesn't have a search function. After looking through all the pages, I determined that they don't mention a B200 Error there either. With a multi-line LCD display, one would think that they might go so far as to give an explanation of what B200 Error means. After calls to several numbers (Tech Support doesn't open until 10:00am and I have a business to run) I was finally connected to Customer Service. The lady had no technical knowledge but was very helpful ... she phoned the engineering department who told her that the print head had failed. She is sending me a new print head overnight. Now, obviously from reading these reviews, I'm not the only one who has experienced this failure. I would not recommend this printer to anyone until Canon improves their quality control ... sending questionable products out the door to be 'field tested' is a very undesirable trait for a manufacturer.