Bests & Worsts Reviews from Amazon

Purchased this microwave on Jan 22nd,2020. Everything worked great as expected until July 17th,2020. Yes less then 6 months later as I was heating a cup of coffee up it started making a thumping noise, I looked up and there were flames and sparks shooting from the Right side of the microwave. We reached out to to Amazon Customer Service to report this and get some guidance. The 1st person we were chatting with said he was looking into the issue but after a period of time disconnected from our chat. The next person came on and said to email Amazon Warranty at warrantyquestions@amazon.com. We emailed them on July 19th it is now Aug 2nd and we have still not heard back from them! Do NOT recommend purchasing this Microwave as it lasted less then 6 months.