Bests & Worsts Reviews from Amazon

Like some Amazon customers that purchased this product mine is defective also. I purchased mine during February 2014, and it has never worked properly and does not charge. Also, the last charger they sent me, I plugged it in October 21, 2014 and it started smoking. After three chargers, Tria has agreed to send another charger; however. I want a refund. I can't give a review on how effective the product is on the skin (the purpose it is intended) because I am always waiting for another new charger to be sent to replace a charger that does not work. This product cost entirely too much ($500.00) to be defective and not to work properly. One Tria representative that I spoke to explained if the 1 year warranty expires and my device stops working entirely, I have the option to purchase a rebuilt (refurbish) device at a cost of $200.00. In spite of the numerous consumer complaints, Tria continues to sale this faulty product, make excuses about its defectiveness and hope the one year warranty expires well before they have to address problems with the product by issuing a refund. Furthermore, I am not accustomed to spending this much money ($500.00) for a defective electronic product and my money not be refunded or product replaced after so many complaints. What a waste of money. I could have spent my hard earned money elsewhere (like purchase a piece of furniture, television, laptop, etc.). My point is, as dissatisfied consumers we need to complain loudly about this one. Most of the products that I have purchased on Amazon, I have been pleased with, with the exception of this one. There are entirely to many complaints about the Tria Laser being defective to be ignored. In fact, while complaining to Tria customer service (5 different occasion) it appears the customer service representatives are well aware of the ongoing problems. With these kind of product problems, it won't be long before lawsuits start to be filed because consumers we have rights. If I can't get Amazon customer service to honor this defective product by issuing a Amazon store credit or credit my account, I am going to file a consumer complaint and possibly a Class action against Tria.