Bests & Worsts Reviews from Amazon

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461
people found this helpful, as of 2023
ranked #41,797 most helpful out of 571,544,897 reviews
★☆☆☆☆
Extremely unreliable
I bought a simplisafe system for my home because I accepted a one year contract to work in China, and I wanted my house monitored without having to sign a three year contract with any other company. Twice, so far, I have received emails from simplisafe telling me that my equipment isn't working and that certain steps must be taken, such as checking the batteries, etc. Fortunately, my son was able to go to my home the first time to rectify the problem. However, now, only a few months later, I have received another notice that my system isn't working, and again, they recommend certain pedestrian steps to fix the problem, such as checking the batteries or rebooting the system. Do they expect me to fly to the United States from China every few months to keep maintaining a system that has been advertised having batteries that last three years, etc.? It is impossible for me to feel that my home is securely protected. By having a simplisafe system, I have just added one more worry, one more concern, one more burden to my already busy life. I certainly do not trust this company at all, and this is due to the fact that the failure of their substandard equipment (which I have to pay a monthly fee for) is offering no sercurity at all. For anyone who contemplates a long absence from their home and does not want to do repetitive maintenance on their security system, I would advise you not to consider simplisafe.
February 2014 · Electronics · verified purchase
the product in question
SimpliSafe SSCS2 Wireless Home Security Command Bravo
3.9★ · 5,254 ratings, as of 2023
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