Bests & Worsts Reviews from Amazon

I was pretty disappointed for my latest OSTER experience. I have had plenty of good experiences with OSTER in the past and it was definitely time to be put my Wahl trimmer to rest. This product produced excessive heat at both the head and body after only 10 minutes of extended use. My Australian Sheppard would whimper every time I came close to him with this shaver. I expected better performance with these CryogenX blades with AgION antimicrobial coatings. My wife attempted to oil blades since the unit was new to attempt to help the situation. Little change observed with the oil. I was disappointed with the owners manual as well. It offered little advice and the drawings were a bit crude to follow. We decided to order a replacement unit from Amazon which is currently in route. I will update this posting again when second unit arrives. 6/27/09 Update - Amazon return service was fantastic. New clipper arrived within 72 hours. No problem processing my return. I really like the fact that UPS came to my door to pickup. Second clipper performs better but not optimal. Blade and top of body still get a little warmer than expected. Tolerable. I have an Australian Sheppard with a pretty thick coat. Trimmer muscles through with NO problems. Gave my dog his summer cut to enjoy this +100 degree heat in Texas in less than 30 minutes. Plan to buy another blade with longer combs to make bulk cutting a bit faster for his main body. Overall I would change my review score to THREE STARS.