Bests & Worsts Reviews from Amazon

I used this machine daily & it makes great tea. The pitcher is so fragile that I am afraid to even fill the pitcher with ice directly from my ice maker. When rising it out, I treat it like fine china. And I would never put it in the dishwasher. Today, I was putting the plastic cap on and the pitcher broke in to 3 pieces. If I could replace the pitcher, then it would be no big deal. Without the option to replace the pitcher, I DO NOT RECOMMEND.