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Leaking Oil into Juice
Bought This Unit for our KitchenAid Professional 600. After the 2nd time used it started leaking oil into our orange juice. Sent it back immidiatly, contacted Customer Service at KitchenAid this is the reply I received: (no offer to fix this issue at all)
Dear Nikita *********,
Thank you for contacting KitchenAid! I am sorry to learn that the citrus juicer attachment is leaking oil.
The JE housing has an oil impregnated‖ copper bearing that can produce an oily discharge when it becomes warm. Occasionally the oil may be present in the juice and cause it to appear grayish or streaky. The oil is FDA approved, so it will not harm the consumer if digested.
If I may be of further assistance to you, please feel free to respond to this email. You may also contact our KitchenAid Customer eXperience Center at (800) 541-6390. Our hours are 8 AM to 8 PM Monday-Friday EST.
Sincerely,
Megan S.
e-Solutions Specialist
KitchenAid Customer eXperience Center
