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Don't count on the "lifetime" warranty!
I was tired of replacing my Teflon pans every few years and these were recommended by the sales staff at a local kitchen store. I was sold on the lifetime finish warranty. I made a HUGE investment in replacing all my kitchen pans. Within less than 18 months, everything started to stick to the pans. I had cared for the pans METICULOUSLY, always hand washed, always used gentle utensils, never cooked above medium heat. So, I contacted the company for replacements and was given a standard decline letter stating I hadn't cared for them properly. Then, they stated that they could tell by the photos of the exterior of the pan that I had used higher than recommended heat. That's funny because I never sent them any photos of the exterior of the pans. My advice, don't spend the extra money on these pans, unless you only want them sort term. For the first year, they were really nice. But any pans, even cheap ones, give you a good year or two. When I see a warranty that says LIFETIME, that means decades and decades to me. I'm further reporting GreenPan to the BBB for misrepresenting their product. If you already own these, enjoy them while you can!
March 2014 · Home and Kitchen