Bests & Worsts Reviews from Amazon

I received the 5.56 treadmill on 2/8/2010. I loved it until 3/18/2010 when sparks flew from under the deck. I immediately turned it off and unplugged it. I called Smooth Fitness immediately. They said USA Assembly would call me within 24-48 hours. They called the next day on 3/19/2010 to tell me that someone would call me with 24-48 hours. I never received that call or any other call from them regardless of any promises they make to call me back. It has now been 2 1/2 weeks and they are still searching for a service technician to work on it. I am so disappointed. I am of average weight and used the treadmill for walking less than 30 times before it burned up -- not impressive! I purchased it based on the good reviews and the 2 year in-home warranty. The warranty doesn't mean a whole lot if you can't get someone to work on your machine. I couldn't in all fairness recommend this to anyone. Also, be aware that if you live in a rural area the treadmill is "curbside" delivered by an 18-wheeler. The truck couldn't manage to get down our street. I was lucky that my husband was home and could use his trailer to meet the truck in a more accessible area.