323
people found this helpful, as of 2023
ranked #75,459 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Please don't waste your money on this!
This piece of equipment arrived later than it was supposed to and the let's just say the delivery personnel looked or acted like they get paid 5.15/hr. Not impressed. But that was the least of my worries as it would turn out. I used this machine for two weeks. It would periodically make weird noises, but it would go away after awhile. I was motivated - who isn't if you have 2500 dollars to spend on getting in shape? It turns out this is the most expensive piece of junk on the market. I made the mistake of ignoring the negative comments myself. I wanted something that was good quality and usually price reflects this. Granted it did give me a helluva workout, it also ruined my motivation when it broke after only two weeks :( I got on the thing at my normal time, turned it on, turned up the speed to 2.5. It immediately started running at 4.0 with no warning nearly throwing me off the back and into a dresser. With the unusual behavior was a loud screeching noise. I turned it off and took the side plate off. The noise was from the motor that was obviously taxed more than it should be. I adjusted the spring tension (essentially, it moves the drive pulley closer to the treadle pulley. This stopped the noise. Now it's obvious some how it has gotten out of alignment so apparently its fixed?. Nope. Now the stupid thing requires that it be re-calibrated - but it fails every time. When this thing breaks down, if it doesn't calibrate, it will not come back on to allow you to workout. I called the company who was nice on the phone, but at the same time, you have to troubleshoot it over the phone. Doesn't work too well if you are a working man like myself. What this equates to is if you buy a new car, rather than the company doing the leg work to fix the problem, they assume you are going to take it all back apart, fix it yourself, and be happy. New parts = you install. I'm sorry, but for 2500 dollars, they literally should send a tech to your house as far as I'm concerned. There is no excuse for putting this piece of crap on the market. All of the reviews show that people across the board experience these type of problems and that means it is defective. My war of getting my money back is just beginning. Save yourself from this!!! Look elsewhere for better equipment or get a high quality treadmill. This is flat out over-priced non-working junk!
May 2010 · Sports and Outdoors · verified purchase