224
people found this helpful, as of 2023
ranked #135,716 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Absolute garbage prototype bugs
I am a Samsung lover and was genuinely excited for this, I even pre-ordered it. Not even a week and I'm sending it back. I can't take it anymore. It's buggy like a prototype, not the most expensive phone on the market.
Id take an old disposable camera over this supposedly next gen camera system. It gets a "warning, camera failed" notification several times a day that makes the camera inoperable until I restart it. I can take better pictures out of a moving vehicle with my crappy Pixel2 after my dogs lick the camera than I can with this thing in a tripod. It has a bizzarre focus, color tints, and lighting problems, even if you turn off all the enhancing features and line up the dots exactly like it orders you too. If you don't hold it still for a solid 10s before and after a picture, the picture will be blurry like you're waving it around at a rave. Dark light just plain doesn't work. I'm uploading some of my best pictures as an example.
In addition to the camera problems, it already has dead pixels despite never being dropped and always kept in a case/screen protector. And the screen is almost impossible to "hard press" even with the sensitivity turned all the way up, so much so that I have to set it on a hard surface and lean on it.
And all of that is BEFORE I spent over 2 hours on the phone trying to return the thing, because it's well within the return window but they're subtracting a mystery "adjustment" of $300 and no one can tell me why, just that I have to call back after they've failed to credit the whole amount back and fight it then. (I bought it directly through the Samsung website)
March 2020 · Electronics