Bests & Worsts Reviews from Amazon

I have used Quicken since the first version - and been a bigot in their favor. Not right now. 07 version is horribly bug ridden. Tells me I am out of memory, but when I do a memory dump I have over 600meg free of physical memory, tells me I have low space on a hard drive with 40gbytes free. Ok, so the warnings are wrong. I can handle that. When I download, most accounts work fine. But one account of 3 I download from my bank suddenly does not work correctly. It downloads transactions - they show in on-line center and match what is online at bank, but when you go to the account register to accept them, it says no transactions exist, but account list shows flag for transactions and mouse over says I have new ones to accept. Ok so some problem, and if it weren't my main checking account I might be more tolerant, but it is and I need it to work. So I go online and search FAQ's - do all the recommended clean-ups - works once kind of - at least finally got things done. Then it stops again (mind you 10 others work fine but are smaller in transaction volume by one or two magnitude.) I try to do email support, but they require order number which when I take it off their email confirmation is one digit longer than field on form, so it won't submit. Try the chat feature, it won't go thru, try feedback, it abends. Tried each of these during workday, at night, and on weekend - same result. Makes one think they want you to use the pay by minute call line? Very frustrated with them right now. Have sent them actual screen shoots of problems - hope they fix, but getting very doubtful of results. I am a CTO of a major company and have a lot of understanding for bugs - these are complex systems to be sure, but this is unacceptable to have bugs and poor support functions; and sell me an 07 version that is not much better than the 04 version I had been using successfully for years. I am trying Money 07 trial version!