Bests & Worsts Reviews from Amazon

First of all, I got sent a product that is completely defective. The gauge on this reads that it needs to be recharged. This is especially aggravating due to it being a safety hazard. But, the horrors continue. This product won’t let me return it without contacting the “company”. Amazon need to accept responsibility. They won’t even let me add a photo proving what I’m claiming! This is a safety item. I’m baffled. I will continues to try to contact Amazon directly. DO NOT NOT BUY THIS PRODUCT!!!