Bests & Worsts Reviews from Amazon

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BUYER BEWARE! WARRANTY IS A SCAM! PLASTIC CRACKED AFTER 6 SEGMENTS - NOT COVERED BY WARRANTY!
At first, i was supser excited to get this 29 inch luggage from Delsey. It looks modern, great wheels, handle is well constructed and it looks like one of the more expensive cases but the truth it's made of a cheap plastic mold. After only 6 segments, 3 trips the suitcase cracked on the bottom and up the side (See pics). I've had the suitcase for less than 8 months. The worst part is that this luggage has a 2 year warranty which is absolutely worthless if it doesnt cover the actualy plastic case Here is what the seller said, "The manufacturers warranty usually only covers defects. For instance if the stitching is coming apart, the zipper is not working or the handle is stuck. In these cases your item would be repaired, not replaced. Damage such as wearing down of the plastic wheels or a crack in the plastic is usually caused by outside forces and will not be covered." That's complete BS. It's luggage. It's going to be handled and tossed aroud by airline workers. This should not have broken so easilty. I paid extra money for a hardshell based on the reviews and the warranty. Dont waste your time on this cheaply made suitcase. Now i'm out all of the money because neither the seller, the manufacturer or Amazon are willing to stand behind the sale. Very disappointing.
September 2017 · Clothing Shoes and Jewelry · verified purchase
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