Bests & Worsts Reviews from Amazon

This device seems to work fine when using Zoombak's web site to do a location search. The device can not be placed somewhere that heavily shields it from the outside, or it will not get a good cellular and/or GPS signal. The zone feature is the area where it's just not delivering as advertised. Once you've set up a zone, it is supposed to alert you when the device enters or exits the zone. Sometimes it doesn't alert you at all. When it does alert you, the alerts are sent 15 to 20 minutes after the device has entered/exited the zone, instead of sending it within a minute or two. If you enter and exit the zone within that 15 to 20 minute window you don't get an alert at all. This is not how it is portrayed on their little advertisement video. Lastly, good luck on reaching a level 1 tech support staffer who speaks understandable English. This part is extremely frustrating. Why companies who provide tech support to English-speaking countries don't make mastery of the English language a requirement is beyond comprehension. I guess political correctness is more important than a satisfactory customer experience.