Bests & Worsts Reviews from Amazon

I ordered a 2 pack of the Ring Indoor Cameras. They are small and very easy to set up. The video quality during day and night are very good. I’ve tested the cameras out over the past few days and the sound quality is not good. It is choppy and a lot of the time you can’t hear anything. I’ve checked the settings and done multiple tests with people talking or making noises and the recorded sound is spotty at best. One camera is inches away from my WiFi router and the other camera is about 15 feet across the room from the WiFi router. I have two Nest indoor cameras and they have no problem picking up noises and sound. They even alert me to loud sounds, like breaking glass. and voices. I think Ring needs to go back to the drawing board for their audio recording microphones and audio software. I’ll keep the Ring Indoor cameras and find someplace for them, but they won’t be replacing my Nest cameras as I had hoped. ***UPDATE 12/18/19*** A Ring customer service representative reached out to me after my review. They asked for video/audio clips, so they could see and hear what the issues are with the Ring indoor mini cams. I provided them quite a few. I also let them know that sometimes the recordings were just black screens with nothing visually or audio recorded. The Ring customer rep advised that the problem wasn’t with the Ring indoor mini cam, it was my internet service provider (cable company). They told me to see if my router was updated and that I probably needed to upgrade to a package with greater upload speed, instead of my existing package that had an upload speed of 5mbps. Ring also told me that on average, each Ring camera needs 2mbps upload speed, although not all cameras use it at the same time. I contacted my internet provider and they advised that the router was updated and nothing needed to be done. So I bumped my internet package to their highest upload speed of 10mbps and a download speed of 100mbps, which also got me a new router installed by a technician. I’ve had the new router with faster speeds for about a week now. NOTHING has improved with these cameras. The Audio is garbage and choppy. The movement in the video is choppy. I’m feeling like the Ring indoor mini cam is just a $60 piece of junk that is overly packed with crappy Alexa software that I’ll never use and that is adversely effecting the video and audio capability of the camera. Save your money and BUY A NEST CAM or some other brand.