Bests & Worsts Reviews from Amazon

This is the worse phone I have ever had. The volume for conversations was nearly non-existent. I was charged $40 for data overage the first month I had it. I called and they said it was updates on the first day I set up the phone. The next month I was charged $100 overage fee for data usage. This time when I called I was told it was because of the map app I had used. I never downloaded any maps and was unaware that I must have accidently touched the icon and it was turned on, but with no usage. I ended up cancelling my account after the Customer Service rep said I just needed to learn the phone. I have wasted over $300 on this product and would not recommend it to anyone.