Bests & Worsts Reviews from Amazon

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206
people found this helpful, as of 2023
ranked #154,914 most helpful out of 571,544,897 reviews
★☆☆☆☆
Be Careful When Ordering This!
I have been ordering Barry Farm's Coarse Sea Salt for years through the same link without incident. I even double checked that nothing had changed before placing a new order (it still showed the Barry Farms picture along with the Barry Farm name next to who is providing the product). It took two long weeks to arrive, and when it did, I knew from the moment that I saw the bag that something was wrong. This is not by Barry Farms, and it's an extra coarse sea salt from Wincrest Foods instead! Tiny crystals in a smaller bag (a completely different type and brand). I contacted the seller immediately to make them aware of this issue (Wincrest Bulk Foods) and they never replied leaving me to my own devices for a remedy. Amazon thankfully issued a gift card in the amount of my order, but I am still without the correct order that I placed, and am now out of sea salt for my OXO Salt grinder. Be warned..... Update: I left honest seller feedback on what happened here, and ironically enough, the company in question (Wincrest Bulk Foods), who did not have the time to even get back to me on the fact that they sent me the wrong brand and product that I had paid for, suddenly made time to leave a response to my seller feedback, which was stunning. They stated that I was confused and never ordered salt, but some other God forsaken item, that I had never even heard of, let alone purchased! They out and out lied (that was a new low out here)! They were trying to divert what they did by making it appear as if I were some, confused, buyer, and they did nothing wrong! This is why I try soooo hard to buy from Amazon only when at all possible. Since there was no way for me to reply to this outrageous lie under their feedback section, I immediately removed the feedback entirely as it was useless now, and contacted Amazon along with Wincrest Bulk Foods, showing each a screenshot of the lie that was just left out by them under my honest and accurate feedback, Additionally, I also sent a screenshot from my Amazon account showing exactly what I had ordered on that day, and it showed Barry Farm's Coarse Sea Salt by Barry Farm's! So this is how some of these companies deflect the truth under thier feedback section....interesting. I finally receive an e-mail from Wincrest Bulkfoods admitting that it was an error on their part, and that they had confused my order with someone else's under their feedback section (ya think) and that they removed it (another lie, as I removed the whole thing after I got a screen shot of it first)! The representative apologized for the mess, and promised gift card or not, they were sending me the Barry Farm Coarse Sea Salt I had ordered, and had been waiting on now for nearly 6 weeks! I thanked them for the gesture, and told them that I would await what I had ordered. It's been almost three weeks now (and they offered this AFTER my product review here, which had been posted days prior, so it's not like I can even rationalize this as a reason for them to lie and not come through yet again), but here I am still without what I ordered! I was told that I would receive my Barry Farm's Sea Salt in a week, and that was nearly three weeks ago. I have looked and looked and there are no other vendors as of this writing, who are selling this form of Barry Farm Sea Salt for grinders here at Amazon but these people. :( To say that this company cannot be trusted would be an understatement! They give new meaning to outrageous and flaky! I will have to look around online, and get it somewhere else. Ridiculous! P.S. I see other new reviews now to my left and right peppered in here and there with others stating that the same thing just happened to them with this company (Wincrest Bulk Foods). They did not get Barry Farm's Coarse Sea Salt either. After looking through my Amazon account at all the other orders I have placed over the years for this wonderful product, I see that Wincrest Bulk Foods has never been the vendor before (no wonder, as I had never had any issues in ordering this before). Also rather interesting is that just today, all of a sudden, Wincrest Bulk Foods name has been replaced with shipped and sold by Barry Farm directly (it showed Wincrest Bulk Foods as the seller of Barry Farm Coarse Sea Salt for some time now.....up until today), but I spoke with Barry Farm directly today, and it is not them making this available to Amazon directly, so these people are rather slick (and of course they and their Lacky's won't much like this review). I'll bet.......! Slick and spooky at the same time. Just Google Barry Farm, and you will get their web site to make sure you are getting what you ordered directly (and they are even cheaper, and you won't wait weeks for the wrong product to arrive)! Word!
December 2013 · Grocery and Gourmet Food · verified purchase
the product in question
Extra Coarse Sea Salt, 1 lb.
4.2★ · 335 ratings, as of 2023
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