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Card Failure After 3 Months - "Lifetime Warranty" Does Not Mean "Lifetime" Warranty!
I do a lot of video production... It demands reliable, high quality equipment. For years I have used SANDisk products and have never had an issue. Recently I went with PNY because of the transfer speed and supposed ruggedness etc. My cards are not put through rough conditions... In fact, the cards are always in one of three places: Stored in a Pelican SD case, In the cameras, In a reader for transfers. For applications such as weddings, there simply is not an option to retake shots because of failures, which is a reason I run a backup solid state device on the cameras as well. After switching to the PNY product, I finally had a chance to restore data from the SSL device due to the failure of this SD card. The card cannot be seen or mounted from any device and that data is now lost. This brand will not be on my approved vendor list starting now. I would like the product replaced however... after all... I paid for it. An email to PNY about this issue was replied to with the quoted text below. The links only take you to the legal writings of the products. For warranty items, there is a link on those pages that directs you to PNY.Com. Not too useful. Keep in mind that PNY advertises a "lifetime" warranty for this product - What this means is that it is only good for the time in which the device is being sold. Once the product goes off the shelf, so does your warranty. The other PNY SD cards that I had purchased are still working, but I am never again going to use them for a production application. I hope this review helps someone who is considering this product.
"Thank you for contacting PNY Technical Support.
First I need to inform you that PNY does not perform data recovery nor has the software to do so. What I can suggest is to do a websearch for data recovery software or services.
As for the warranty:
Standard size cards – Lifetime, Details are at the link below
http://www.pny.com/File%20Library/Support/PNY%20Products/Warranties/Flash%20Memory%20Cards/Flash-Media-2-21-13_v1.pdf
MicroSD cards – 1 Year, Details are at the link below
http://www.pny.com/File%20Library/Support/PNY%20Products/Warranties/Flash%20Memory%20Cards/Micro-SD-Warranty-2-21-13_v1.pdf
Regards,
Jan
Technical Support"
October 2014 · Electronics · verified purchase