Bests & Worsts Reviews from Amazon

Over the past week, Chase has been absolute incompetence. The day after paying off my card, the card was declined when I tried to pay for a meal with my family. When I called to ask why, Chase said that the date was incorrect on the card. I read the date back, and it was fine. A couple of hours later, I got an e-mail instructing me to call as soon as possible with respect to a fraud alert. When I called, this seemed to be a repeat of the incident with the incorrect date. I asked why the story was changing and why I was having trouble using a card that I kept paid up. The agent said that Chase would call within 24 hours to discuss the matter further. I gave them my cell number, since the numbers they had on file were obsolete. When I got home, I checked online with Amazon and Chase, and they seem to be up-to-date electronically. As for the promised call, it never came. This evening, my card was declined again when I took my family out to dinner. Neither last week's meal nor tonight's meal were at expensive restaurants, just basic family places. I called Chase again, got no resolution, and I left my current number for a return call (since they can't seem to use the electronic records that I keep up to date on their systems). My call was disconnected while I was on hold, so I called back. The agent ('Andy') said that he could not get into my accounts and that someone would call back shortly. No-one called. As of this moment, I'm planning to drop this card the minute I can pay off the remaining pending charges.