Bests & Worsts Reviews from Amazon

This unit would be perfect but for the fact that if it stays on the highest heat setting for more than 15-20 minutes, it shuts off. Sometimes it shuts off after only 5 minutes if not "warmed up" first on a lower setting. I read the product instructions backwards and forwards, and none of this was mentioned. There was a mention of the product shutting off, but it was caviated with the point that this was a very unlikely possibility. Well, I use the product twice a week--once on high for a deep conditioning, and then immediately after for a wet set on a lower setting--and it shuts off twice a week. It just elongates an already lengthy process. Extremely frustrating.