Bests & Worsts Reviews from Amazon

I had a power outage during a lightening storm. When the power came back the PC that was connected to the (3 month old) Cyberpower UPS/Surge Protector stopped working. I applied for a refund for the cost of the PC, under their equipment warranty. They made me fill tons of paperwork, made me spend 40 bucks on a diagnosis from Geek Squad(who confirmed that my motherboard was fried). After all that hassle, and mailing them the old UPS back, they claimed that their UPS had functioned fine, and refused to pay me anything. The way the refund process is setup, they can pretty deny anyone a refund. Not only does their equipment not handle a lightening surge, their equipment warranty is not worth anything.