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ranked #88,041 most helpful
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★☆☆☆☆
Direct plug in dangerous
The Tripp Lite direct plug in surge protector has a flaw. The plug is attached to the metal box with plastic. It easily loosens from the metal box. I had one that loosened enough that it shorted out, sparks, smoke and all. I am attaching pictures of the shorted out surge protector, what the early stages of a loosening plug looks like and the burn marks on my wall from the short out. I am also replacing all of my direct plug ins with the Isobar 2 surge protector strip with 6 foot cord. Tripp Lite Isobar 2 Outlet Surge Protector Power Strip, 6ft Cord Right Angle Plug
In spite of the short out, the direct plug in still did protect my equipment, none of my expensive equipment was damaged. The wall outlet was also not damaged. The company was very responsive when I called and they were willing to back up the insurance and replace all of my equipment if it had been damaged. They will also replace any of the direct plug ins that have loose plugs.
July 2017 · Electronics · verified purchase