Bests & Worsts Reviews from Amazon

Well - I used this cooker three or four times and it never did work to my satisfaction. On low, the meat did not get done as well as it did in my old Crock Pot - you know - falling off the bone. To remedy this, when I attempted to use it last week I started out on high with the plan to lower it later in the day to low. When I came back a couple of hours later, it was throwing a message that said ERR - never a good sign! I unplugged it, let it sit an hour, which is what they said at Cuisinart I should do (after taking all the food out of it of course) plugged it back in and tried again - same problem! I finally moved all the food into my old crock pot - which luckily I had saved - and was able to rescue dinner! Cuisinart wanted me to pay for shipping back to them (a fortune for something this heavy!) plus 10 dollars to send me a new one - and this one was defective! That did not make me happy or sound like good customer relations to me! Amazon however was great! They credited my account the 49 dollars (but not the 12 shopping which is another story) so I am almost back to where I was - only minus a crock pot I can trust. I don't know if this particular one was just a dud - but I would not buy another one of these! Now I have to go on the search for a workable crock pot once again! Bummer...