Bests & Worsts Reviews from Amazon

I loved the value I thought I was getting with the PD3000A--excellent features for the price! But there was a major problem right out of the box. The right channel volume was always much lower than the left. So I figured I'd return it for repair under the warranty. (That's what warranties are for, right?) Went to their customer service page and emailed a request for a Return Merchandise Authorization number (no RMA# and they'll refuse delivery of the package). No response. Repeated RMA requests have been completely ignored. I'm sure this "Brick Wall" customer service technique cuts down on the expense of fixing their own defective products, but it makes the value of a Pyle product to me exactly $0.00. Buyer beware!!!