Bests & Worsts Reviews from Amazon

I would give this zero stars if I could!! Wish I hadn’t spent money on these. The directions tell you to run the cup, then clean out the brewer by running one cup of clear water. It took me OVER TWO GALLONS OF WATER, running the reservoir dry several times, to get the disgusting chemical smell and residue out of the brewer. Thank God I didn’t try to drink a cup of coffe, as the directions said would be clean, after one “clean” cup!! Since the cleaning, I have had several malfunctions, from short cups (3-4 ounces when on 10 ounce setting) to complete stoppages that required needle cleaning. Shouldn’t this have prevented all that? TERRIBLE PRODUCT!!!