Bests & Worsts Reviews from Amazon

I have used a Magicjack since October 2011. I have a ported number which works fine. It worked well for 6 months and then the voice mail stopped working intermittently. I decided to upgrade to the 2014 Majicjack plus last week and that fixed my voice mail problem but now it will not work unless I plug it in to my pc. It will not work standalone on the ethernet. I spent over 5 hours and countless support people trying to get them to send me a replacement. When they can't prove that the problem is not the MJ they just disconnect the chat session. What ever you do don't buy the 5 years of service like I did and use a credit card so you can send it back if it doesn't work. I have over 25 years experience troubleshooting networks and had the problem isolated to the ethernet port on the MJ. Don't expect much from the support which is chat only.