Bests & Worsts Reviews from Amazon

Bought one, could not get it to link with my new Samsung Galaxy S20 Ultra, kept saying it had issues with the Bluetooth ID. The information paperwork that came with the tag was near useless. Researched the issue on the net, found a LOT of other people having the exact same problem, but no one could seem to be able to get any help from Samsung support, which seemed to be an increasing trend with Samsung these days, which is to sell something with little to no support if something goes wrong. As a communications engineer, my gut feeling is Samsung mislabeled the tags destined for some other country that has incompatible frequencies or settings and mistakenly sent them to the US and that is the real root problem, but considering the overwhelming lack of support from Samsung, I'm not wasting any more of my time to find out. Sending it back. Done.