Bests & Worsts Reviews from Amazon

I am extremely disappointed with this printer. My main motivation for purchasing it was the wireless capability, but I have been unable to get the wireless function to work. When I print the settings page, it indicates that all is correct, yet I simply cannot get it to work wirelessly. I tried to connect the printer both to my home network and using an adhoc peer to peer connection and neither would work. very frustrating! the software installation is extremely buggy and took several tries to install the printer even using a USB connection. I am really good with computers but this product has completely baffled me...HP customer service via email is a joke. About 6 techs sent me the same link to the same solution, and when I responded to their questions, they sent me the same info again...totally useless. UPDATE TO THIS REVIEW: months later, i upgraded my wireless router from a wireless b to a wireless g and wouldn't you know--the printer works fine now. it would have been helpful to have this in the printer documentation or TOLD TO ME BY HP WHEN I CONTACTED THEM REPEATEDLY, that you must be running a wireless g network for this device to work. i also recommend not using the software disc that comes with the product, but rather downloading the latest from the HP website & doing a custom install so that your computer does not have HP Customer Participation and all those other useless programs that are impossible to uninstall.