Bests & Worsts Reviews from Amazon

In 2007 I bought the predecessor of this saw which, with the exception of an enclosed base, is the same tool. I needed to occasionally resaw greater than 6" thick stock. At $750 on sale at Woodcraft, it seemed a good deal and I was excited about not having to deal with metal block or cool blocks blade guides, which can be a pain to get adjusted just right. The table is big and solid and the saw has the power to resaw hardwood without straining. The bearing blade guides turned out to be a major headache with too much slop in the adjustment mechanisms and required several tries to get it just right. I contemplated a Carter retrofit but at close to $300 the saw didn't merit it. The death blow for this saw was when I recently went to tilt the table, loosening the lock handle, it didn't want to move, when I nudged it the trunnion crumbled, breaking the whole table free (see photo's). The trunnions are obviously made of some poor pot metal (the center of them looks like sugar crystals) instead of steel and are not sufficient to support the beautiful 45 lb cast iron table. On their website I tried the technical support phone number, it was a "number not in service". I sent an email to tech support explaining the situation, complete with photos- no response. Just before scrapping the saw I decided to email them again and decided to copy the sales department, letting them know I'd be posting this review. The director of sales contacted me, a little irate, in the end he promised to send out a new trunnion set to me the next day even though the saw was out of warrantee. Three weeks later… you guessed it, nada. Lesson 1: save a little longer to get a good tool (I'm buying Laguna now). Lesson 2: Call customer support before buying a product, see if they really stand behind what the make.