Bests & Worsts Reviews from Amazon

We bought this "Jeep" for our daughter for Christmas 2017. It was a hit! She loved it. Putting it together was not a problem. Everything seemed great. Well, here we are less than 30 days out of the 90 day warranty, and we have a parts issue. The part is a factory part, pre-assembled prior to shipping. It's the front right axle area, the part that holds the tire on. It looks like they used, (for lack of a better word or known name for part) a grommet type fastener. From looking at it, it appears the grommet wasn't fully 'mashed' and didn't create a great hold on the part. Now here we are about 4 months out from Christmas and the wheels are falling off. Called Best Choice Products to ask about this issue, was told there is nothing we can do, other than buy a new one, or fix it ourselves. We are outside of the 90 day warranty, and the actual company that makes these ride on's are 'over seas' is what we were told, and also that we would have to just 'try and look up part on line, since they do not actually have 'parts' or front axle parts.' This is so disappointing on so many levels. First, my 4 year old daughter is the shy type and is only just now getting comfortable riding and driving it, so she has yet to be 'rough' or ride it crazy, 'until the wheels fall off' !!! Second, we lost EVERYTHING in hurricane Irma, and had a very VERY limited budget for Christmas, this was her big gift, and honestly one of her only. It's terrible that a big company such as Best Choice Products sells these items they purchase, but don't think far enough down the road that maybe some people may need replacement parts. I will never buy anything again from this company, and I have and will continue to tell people not to purchase from them as well. I am not hard to get along with, but on top of the disappointment, the customer service was terrible when calling and she didn't even offer anything to help, except by telling us we could do our own search online for the part.