Bests & Worsts Reviews from Amazon

As an airline pilot who flies to foreign countries 99% of the time, I thought that this would be a good device to have. The first time I was somewhat impressed as the product seemed to work as advertised. The next three hotels I stayed at had doors that opened into the hallway which is not uncommon in Europe and this device could not be used on these doors at all. On my last layover I put it on the door and as always, I tried to open the door just to make sure that everything was secure when I heard a "snap"....To my dismay, I looked down and the apparatus had broken.....the part that goes under the door had snapped at the 90 degree turn. To my further dismay, when I looked at the snapped piece this device looks like it is made out of very cheap cast aluminum which is inherently weak and never should have been used for any security device. If my life had depended on the Door Jammer working that night I would have been disappointed. Nonetheless, the time period for returns had expired but I anticipated that "Heredomus" (the company that sold the product on Amazon) would stand up for their product and refund my $20 bucks. They not only did not refund anything, they never had the courtesy to respond to the two emails I wrote to them asking for help. Perhaps I received a defective product....perhaps the Door Jammer is just not very strong (my suspicion) but not receiving a reply from the company that sold it to me was disappointing......Heredomus did not back up their product and that is unfortunate......they lost a customer for life.