153
people found this helpful, as of 2023
ranked #208,558 most helpful
out of 571,544,897 reviews
★☆☆☆☆
AT FIRST WE LOVED IT. EASY TO USE
PURCHASED THIS WALKER FOR MY 5 FOOT 93 YEAR OLD MOTHER. PURCHASED IN FEBRUARY 2017. AT FIRST WE LOVED IT. EASY TO USE, WITH NICE LARGE STABLE WHEELS. BY JUNE WE HAD OUR FIRST PROBLEM. THE FRONT LEFT WHEEL FELL OFF. YES, FELL OFF!!!!! THANK GOD, SHE WASN'T INJURIED AS I WAS WALKING NEXT TO HER. i BROUGHT IT TO A WONDERFUL BICYCLE REPAIR SHOP. THEY NEEDED TO REPLACE THE BEARING. MY MOM HAD BEEN USING IT ONLY 3 1/2 MONTHS. WHEN I CALLED THE COMPANY TO COMPLAIN, I WAS TOLD I WAS OUT OF THE 60 DAY WARRANTY........SO ON WE WENT WITH THE REPAIRED WHEEL. LAST WEEK WE WERE OUT SHOPPING AND THE RIGHT FRONT WHEEL CAME OFF. THE RIGHT FRONT WHEEL CAME LOOSE 3 TIMES PRIOR. TODAY I HAVE FOUND THE LITTLE BALL BEARING AROUND THE HOUSE.SO, i HAVE MADE OTHER APPOINTMENT TO REPLACE THE RIGHT FRONT WHEEL BEARING. NEEDLESS TO SAY i AM NOT PLEASED WITH THIS PURCHASE.
October 2017 · Health and Household · verified purchase