Bests & Worsts Reviews from Amazon

Purchased this item on a Tuesday. It arrived on a Thursday. Everything was AWESOME and then exactly one week from date of purchase it stopped working. It powers on and then instead of brewing it just shuts itself off. I called Keurig customer serive, we rebooted it, disabled the auto off feature, tried all sorts of troubleshooting and ultimately they directed me back to Amazon. So a replacement is on its way and hopefully this new one doesn't stop working after only a week. For the time that it worked it created perfectly frothed milk for both hot and cold drinks and we brewed coffee with no issue. I am really hoping I just received a "lemon" this first time and it isn't an issue with all of the units.