Bests & Worsts Reviews from Amazon

I bought this product for our home in a beach community. The door and lock are under cover and not exposed to wind or rain at all but are outside under the house. We have lots of friends and family come by so thought this would be a great product. We installed this 7.15.18. In September we had a friend borrow the house and they had difficulty opening the door. Only the admin code worked. Fast forward to 11.30.18 and I go down to let in a repair person. The door would say it would open and would not release the locking mechanism. Tried multiple times, with phone, keypad and fingerprint and it would not open. I had to call a locksmith in order to have them open which they did, in less then two seconds with a readily available item they were able to enter the house. While further examining the lock I noticed in less then 4.5 months there was noticeable pitting of the metal (please see pictures). This lock would never hold up even if I replaced it with a new one. I had to replace the lock immediately as I couldn’t just live without one. I contacted the manufacturer and told them of the issue and they said they would replace. I said that I didn’t want a replacement that I would like a refund. Unfortunately their product wouldn’t hold up as it had been only 4.5 months and it fell apart. The declined as I bought through Amazon. Thankfully the people at Amazon took this product back, but I wouldn’t buy again. Their customer service group has something to be desired. Buy this product at your own risk for exterior entry. The fact that it degraded in such a short period of time and was able to be bypassed by a locksmith in under two seconds should give you second thoughts.