Bests & Worsts Reviews from Amazon

I loved this television when I first got it, but it failed after about a month. Okay, these things happen. I returned the tv for repair, and a few days later I got an email saying my tv had been repaired and was on its way back. When I got it back it still did not work. I phoned the company and was promised a replacement. I later got a call from TCL to say that they had lied to me for a second time. They had not repaired my tv and they were not going to replace it. They claimed that there was a "biological hazard" in the tv. I spoke to several members of their staff, and the upshot is that they feel empowered to tell lies whenever it suits them, that their promises mean absolutely nothing. I opened up the worthless tv and found no evidence of a "biological hazard. I believe I could repair it with one of the small boards at the back. Interestingly, that particular board appears to be unavailable. My conclusion is that this might be a good buy if you also buy insurance for it. DO NOT rely on just TLC.