Bests & Worsts Reviews from Amazon

I have purchased two packages of L-Citrulline Powder from BulkSupplements, several months apart. I was impressed with the quality of the first package, but was surprised when the second package had a completely different consistency and solubility than the first. I have always been inherently distrustful of the supplement industry due to lack of regulation and the fact that most supplements are made in China where they care little about ensuring safety and quality of ingredients (anyone else remember the melamine in milk scandal?), so it is vital to find a supplement producer that employs its own safety checks to deliver a consistently high-quality product. I thought BulkSupplements was such a supplier, but with the variation I'm seeing between two packages, now I'm not so sure. I contacted BulkSupplements shortly after opening the bag, in order to report the problem I was seeing with the product, but the customer rep I corresponded with flat out refused to address my concerns. They claim that their #1 priority is for their customers to be 100% satisfied, but this is simply not true. It's a shame because I was a repeat customer and had recommended their brand to several friends. But now, I will likely steer clear of BulkSupplements and I will warn others as well. Study after study shows that most supplements are adulterated with contaminants and don't contain what the label says it does, so customers must be vigilant to only do business with companies that stand fully behind their products and maintain the utmost commitment to quality. BulkSupplements failed to meet that bar. Note the fine print of the return policy on their website, which is not mentioned at all on the Amazon site, nor in the follow-up emails to the customer. Notice how little they stand behind opened products. This policy is the telltatle sign of a company that doesn't want to have to refund customers for products that a customer discovers are of poor quality. Stay away.