Bests & Worsts Reviews from Amazon

I bought the self-propelled version of this mower. My goal was to replace our Toro with this battery mower because I am tired of gas, oil, spark plugs, etc. I really wanted this mower to work for me, but it did not. We only have about .5 acres and the mowing takes bout 45 minutes to an hour with the Toro. I gave this mower three tries and the performance was worse every time. Here are the issues I had: 1. Battery life - I was barely getting 20 minutes with the 2.0 ah batteries. Yes, Snapper says up to 45 minutes, but that was not my reality. Plus, it takes 30 minutes to charge each battery so I had to change batteries before each one was fully charged. I was getting 10 minutes of battery life before it died by the time I was done mowing. And, my lawn was not even up to full growth yet! Very disappointing. I asked Snapper customer service if they would give me a discount on the 4.0 ah battery, but they said no even though my current batteries were not getting anywhere near the up to 45 minutes. 2. The self-propelled mechanism is a good idea, but they really need to add something like Toro's personal pace system, which is sort of an auto self-propelled. The Snapper's system requires one to adjust the power/speed and the user to turn it off whenever one needs to back up or turn. That is pretty annoying when mowing around a house or other obstacles. 3. The mower is quite loud for a battery powered product. I was really surprised by the noise. Granted, this was my first battery powered mower, but I expected it to be quieter. That's it. I could have lived with items 2 and 3, but not item 1. Battery life is important and I'd rather deal with gas, oil, spark plugs, etc., than change a battery every 10 or 20 minutes. I returned the mower and plan to wait a few more years until the technology improves. Note: I gave the mower two stars because I like the idea of a battery mower. I wish Snapper was more honest about battery life.