Bests & Worsts Reviews from Amazon

...it is *extremely* difficult to find replacement rear wheels for this and they wear out *super* fast. You would think you could just jump on Razor's website, navigate to the Crazy Cart XL and select "buy replacement rear wheels" but it's not that simple. You can't even find the replacement wheels on the Razor website at all, and when you call in you'll talk to a person who makes it sounds like it's no problem to get replacement rear wheels to you, but then they'll charge you for the wrong parts and send those out instead. And when you contact them to get it corrected they'll escalate the issue to someone else that also won't be willing to actually help you (their customer support is very bad, I'm not exaggerating). You'll get the run around and waste A LOT of time dealing with them and in the end you'll STILL not get what you need. I wish I had never purchased this. I had no idea how difficult it would be just to get simple replacement parts.