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119
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ranked #233,333 most helpful out of 571,544,897 reviews
★☆☆☆☆
Horrible Material Quality
I'm going to break down why these headphones are very bad. I bought these headphones in 2017 (last year) and they were some of the best headphones I've ever had while they lasted (which wasn't very long). The sound quality is really good and the mic is excellent. However, the mic broke off not long after I bought them. I was devastated and confused because all I did was flip the mic down and it was like the cheap plastic keeping the mic attached crumbled (The mic still worked, it was was just hanging lifelessly). I told myself it's okay, you have a warranty, you bought the insurance (don't buy the insurance btw, they will do nothing for you, they will ignore every message, they don't care about you). I contacted Corsair directly and they said: "Okay, we will send you a new pair." I was happy. I get the new pair, they're working great. I treat this pair like the fine china they apparently are. A couple of months pass and disaster strikes again. The cord on these is very long, extremely long, unnecessarily long. The cord twists incessantly, it's annoying. One day I notice there's a slight tear in the cord, which I assume is from the stress of the cord always being twisted around. The mic is now having a hard time, my voice is always cutting out. The slightest jostle is enough to cause the sound to not work. Having to hear the computer woman say "Mic On" 20,000 times a day whenever I have to manipulate the headphones into working is the most annoying thing about this experience. Speaking of the computer woman, the Corsair app or program (whatever) is such a joke. Half the time the program won't open and keep your settings but I could deal with it if the headphones could spend 1 (1) week intact. I'm not bothering to send Corsair another email. I'm not going to spend more money to send these headphones back just so they can send me another pair that will break in a month? No thanks. Don't buy these PLEASE. At least get wireless ones or ones where you can actually replace the cord if something goes wrong with it, trust me.
August 2018 · Video Games · verified purchase
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