Bests & Worsts Reviews from Amazon

The bread toasts only on one side. After adjusting the setting, one side of the bread toasts nicely while the other side is completely burnt. Cuisinart customer service is sending a replacement toaster pending their receipt of a check for $10 and the power cord. Time will tell if the replacement will perform as the first toaster. UPDATE 2/24/18: The replacement toaster was received. Upon opening it, several pieces of plastic came tumbling out of the packaging. Didn't think that was a big deal because the plastic came from the underside. BUT, upon trying to use the toaster, it was obvious that those little pieces of plastic were a big deal - the toaster carriage wouldn't click down for toasting. Save yourself the trouble and look at another toaster.