Bests & Worsts Reviews from Amazon

I bought this chair, Mac Motion Oslo Collection Recliner with Matching Ottoman in Cobblestone Top Grain Leather with Walnut Frame in the cobblestone and walnut finish about 16 months ago. For several months I was very happy with the quality and comfort of the chair. My questions started when I noticed a few small peeling areas near the seams on the footrest. After all, the set is advertised as top-grain leather. I did additional research, and indeed multiple sources stated that real leather does not peel. The only possibility I could find that didn't amount to false advertising was the chance that the leather was finished with some kind of top coating. I decided to trust this was the case as long as the peeling didn't continue, as it was barely noticeable. However, very recently, while preparing to move, I noticed much more significant peeling on the headrest area where my naturally oily hair (and yes, I shower and shampoo every other day) seemed to have done a lot more damage to the finish. I tried to clean and buff down the area to remove peeling flakes and try to prevent further damage, and found to my (very near) horror that the coating continued to peel, even areas that didn't appear damaged yet. Even simply rubbing my finger over the general area caused this coating to peel away and roll up like dead skin off an old blister. The material underneath, whatever it is, doesn't specifically look like woven fabric, but it is uneven in color and the way it picks up water, and doesn't look like real leather, either. At this point, the chair is out of warranty, and I can't yet be certain it isn't real leather under there, but I will likely contact the company anyway for starters to see what they say. What I do know is that I feel great disappointment in the disintegration of the chair's finish, and in my doubts about what was really used in its manufacture. Odd as it may sound, I would have far rather found that my oily hair was badly staining real leather than to have this fake shiny coating insidiously peeling away. I will update this review if I have new findings or reason to upgrade my star rating. Update 07/12/2017 I'm adding a couple of photos of the peeling area. Update 09/01/2017 It has now been over six weeks since I wrote to Mac Motion Chairs requesting information on what material is used in the manufacture of this set and to give them the opportunity to restore some good will and customer satisfaction via a repair or replacement. I have not received a response. Therefore I am reducing my initial two-star rating to one star. As before, I will update again here if I eventually receive a response from them.