137
people found this helpful, as of 2023
ranked #218,036 most helpful
out of 571,544,897 reviews
★☆☆☆☆
DO NOT BUY!!! Spend a little more get a better system.
I am so terribly disappointed by this product that I felt compelled to write a review of it. Initially, I was simply looking for a basic system -- nothing too lavish or elaborate. While searching, I discovered the YI 4pc security system and began reading the product reviews (both good and bad). I wanted to share in the delight that the 4 to 5 star reviewers described and would have been happy to write a good review upon installation and use of the system. In fact, I was looking forward to writing one. However, it appears that I didn’t get what they got since right out of the box, I soon learned that my experiences with this 4pc so-called Security Surveillance System would have more in common with the customers who wrote those bad reviews. To start, the “quick setup” was anything but. It was a 2 ½ hour ordeal where the software kept asking me to do the same two steps over and over again, giving me the same results over and over again - “password error.” I know it wasn’t a password error because I just made and used the same password to log on. Ironically, that camera was the only one that was working properly with regards to its vocal navigation feature. The other 3 cameras did not work at all. I tried them all. I followed the reset protocols to the letter. I tried to set it up on my mobile device first and then my laptop. No go! Quite frankly, I don't have hours and hours to toss away trying to get inferior goods to perform as promised. Yes, inferior. If you have 1 out of 4 cameras in working order straight out of the box and the only one that did work still wouldn't connect, what do you consider that? I consider that a case of inferior goods. To me, it appears that the makers of this product promised much more than the technology itself could reliably deliver on a startup, to say nothing of a continuous basis. The lone working camera’s voice guidance navigator only served to tell me what it ultimately wasn't going to do -- connect me. So, in actuality none of the cameras were in working order upon arrival. I’ve been through this before with so called home security systems which ultimately proved not to be up to the task. I’m talking about systems where you’d have to go to the window where the camera is staged and look out because the hard or software was having a glitch fit and simply wasn’t working. Cameras systems that do not work on a reliable or consistent basis defeat the whole purpose of having a security system and undermine the very concept of security. My suspicion is that had I got all of those YI cameras up and running, performance would have been iffy at best. I could not imagine using this “system” to secure anything. In fact, I would go as far as to label this an “INsecurity surveillance system” because I’d always be worried that something is happening during the times the hardware is malfunctioning or the software is experiencing some sort of glitch. I would never feel confident relying on this “system” to watch my house, let alone small children. The advice that I will offer here (which I will also follow) is for prospective customers to be willing to spend a little more and shop elsewhere to get a decent system. I suspect you and I both will be that much happier with the results.
November 2018 · Electronics · verified purchase