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ranked #88,336 most helpful out of 571,544,897 reviews
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Fire Whomever Designed It
I just received my Doctor Who: The David Tennant Years. I was ecstatic because it's beautiful. It looks like a book, and when you open it there are gorgeous graphics and a fantastic quote at the beginning. (The "Fire and Ice" quote). Then I saw how the DVDs are packaged. It's a slot at the top (see picture) that is cardboard on each side and very tight. I very carefully pulled each disc out, one by one to inspect them. The first few were fine, but as you go further, the discs become harder and harder to get out. At first it was only a tiny scratch, but when I got to the last disc (one of the cartoons), it practically gouged the disc. I was pulling them out with the utmost care, gently trying to get the slots as wide and loose as possible before moving the disc, but my efforts were in vain. It is terrible packing. Whomever designed it gets a huge fail. What a shame. I was so incredibly excited about it, and the rest of it is gorgeous. Will be sending it back tomorrow. Disappointing. David Tennant's Doctor deserves better. Update: Decided to get another set and try my hand at getting all of the discs out, then stretching out the pouches with a disc I don't care about. Will report on my findings. I REALLY want to keep this set! Double Update All the Way: Decided to just get a refund on it. I'm so disappointed. For $100, I don't want to have to put the discs in other cases and worry about losing them. I just want common sense packaging. I'll just keep Netflixing the episodes until the box sets drop in price or they fix this packaging problem.
October 2011 · Movies and TV · verified purchase
the product in question
Doctor Who: The David Tennant Years
4.9★ · 4,894 ratings, as of 2023
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