Bests & Worsts Reviews from Amazon

Im hoping we received a defective product. We purchased this product almost a year ago. Yesterday, the power cable shorted and melted, almost starting a fire in our home. Luckily we were home at the time and our Nest smoke detectors alerted us to the smoke. I’m hoping the company makes good on its warranty, and that none of our other components were damaged! Will update if we get a satisfactory response. UPDATE 9/21/20: Response from Gigabyte - NO support via warranty. We were told it’s must have shorted.’ Really? And no offer to fulfill warranty claim. Very disappointing. And scary to boot.