Bests & Worsts Reviews from Amazon

This is my third Sonicare toothbrush, as my previous ones wore out after multiple years of usage. I have had this one for 6 months and after about 4 months I started having issues with it stopping and starting multiple times during use. I contacted Phillips and they provided a sequence of commands to reset the pressure sensor in the toothbrush. Apparently this is a new feature for the HX993 series. However, the sequence was only a temporary fix. I contacted them today and they want to replace the toothbrush handle. Here is the catch. You have to send yours in and wait 5-7 business to get a replacement one back. A refurbished replacement one. Meaning a used toothbrush. I will never buy another one these toothbrushes and I will stay away from a company like Phillips that doesn't stand behind their product or care about their customers.