Bests & Worsts Reviews from Amazon

Was really excited about this unit. Trying to decide between AC1900 or this one AC2300 - and the MU-MIMU with Disney circle persuaded me. Started with a very basic setup just to get things working. Plan was to introduce things and test over time. Like QoS and more restrictive parental controls. This router replaced an old N300 netgear router which lasted almost 9 years without a hitch. Our charter connection was increased to the 100M plan and we have an appropriate cable modem for that. The first thing we noticed was the increase in speed over WiFi. I mean -wow! Even upstairs in the bonus room (farthest room from router) I had 50 to 60M download speeds over the 5G WiFi. With the older 2G router, I was lucky to get a connection. Then we noticed that we would lose connection. We had never experienced it before. My wife has a wired connection to the router and her video class would drop in the middle of a lesson and she would not get paid because of her ‘network issue’. I would notice drops in an online game. Kids noticed that Netflix would stop and would just buffer. Was it charter? I did not want to admit it was the router, but it sure looked like it. I upgraded the firmware as recommended. Checked settings - all very basic. Turned circle off. Performance still bad. After a few days of hassle from the wife, I put the old N300 router back and I never heard any more complaints. Not sure if I had a bad nighthawk or what, but I returned it because I could not risk this happening again...